Quality and Pharmacovigilance
Certified to ISO 9001:2015
Through our programme management process and integrated systems, we embed excellence and drive continuous improvement across our people and teams.
Electronic Patient Management System
Our electronic patient management system is used by Healthcare Professionals to refer/enrol patients onto patient support programmes and provide access to real-time analytical data.
The online portal:
Enables the capture, control and monitoring of clinical data
Ensures patient centric capabilities, enabling electronic consent for enrolment to PSP
Electronic Quality Management System
Our electronic quality management system (QMS) integrates the disciplines of quality, governance, safety and risk management to ensure compliance, enhance operational efficiency and safeguard our brand reputation. This leads to greater effectiveness and enhanced patient care.
Our QMS is validated in line with 21 CFR Part 11 Electronic Records, Electronic Signatures and Annex 11 Computerised Systems. This system serves as a robust framework for managing key quality and operational processes.
Clinical Governance
Quality improvement
Implementation of regulatory standards
Education and training of staff
Clinical audit activities
Clinical effectiveness
Policy development
Risk management, including incident review
Information management
Complaint management
Core members of the clinical governance committee
Medical Director
Operations Director
Superintendent Pharmacist
Nurse Management Team
Quality Business Lead
Quality Specialist
PV Coordinator
Quality Business Lead
Quality Specialist
PV Coordinator
Pharmacovigilance
Dedicated PV coordinator and mailbox
On-call support
Regular training and annual refreshers
Document management
Source data verification
Safety information reports
Testimonials
Address
Point of Care Health Services Ltd,
4045 Kingswood Road,
Citywest Business Campus,
Dublin, Ireland
D24 V06K
